Shipping
1-2 business days for ‘Standard’ shipping. If you select the ‘Express’ shipping option, then we aim to pack and ship your product either on the same day or the following business day.

An estimated guide from the Australia Post website are:

  • Standard shipping will be delivered between 3-5 business days
  • Express shipping will be delivered between 1-3 business days
    (Australia only)
  • International shipping delivery times will depend on the location the delivery is being sent to – although a tracking number will be provided to the customer to help determine delivery times.

Returns
You can return your item with 7 days of dispatch for a full refund if damaged or you change your mind.  Customers are responsible for all return postage and charges for change of mind.  If item is damaged, Stones & Silver will refund postage.

You are also welcome to exchange for another product.

Please email retail@stonesandsilver.com.au for return details.